Special instructions
- Where and When:
Tour times:
7:45 am, 9:00 am, 10:30 am, 11:45 am, 2:00 pm, 3:15 pm.
4:30 pm tour time available from 2/15-9/15).
Check in 45 minutes prior to departure. Prompt arrival allows for guest weight check-in, safety briefing, and to be escorted and seated on the aircraft for on-time departure. Late arrivals will be considered as a no-show. Traffic is unpredictable in the Islands. Please allow for ample travel time in case of traffic delays.
Departs from Hilo Airport View Map - Restrictions:
Tour routes and sights visited may vary according to wind and weather conditions.
Weight Guidelines:
For each passenger weighing 240+ pounds (109 kg), an adjacent empty seat is required to safely balance the aircraft and requires an additional surcharge equal to 1/2 ticket price.
The Federal Aviation Administration requires that each each passenger is weighed prior to departure. This weigh-in process is very discrete when you check in. Any significant variance in the weights provided and actual scale weight could result in flight delays or possible cancellation.
Front Row Seating Add-on Restrictions:
Combined Front Row seat weight must be under 470 lbs and individual passenger weights must be under 240 lbs.
Should the actual weights at check-in exceed any of these limits guests will be accommodated in other seats and allowed a refund for the upgrade fee.
Front Row passengers must occupy their own seats and must be able to refrain from interfering with the pilot and instrumentation. NO LAP CHILDREN IN FRONT ROW. In the event of an emergency front row passengers must be able to receive instructions in English and be physically capable of operating exit doors. Chair lifts can only access the rear row seats, therefore guests requiring a chair lift cannot be accommodated in the front row.
You MUST have with you:
Passengers need to bring a government issued photo ID. International passengers will need their passport. - Special Notes:
Children 23 months or younger may fly at no charge and must sit on adult's lap. Please provide child's weight at time of booking.
When you choose a time frame we will email you an exact time your flight will take place. If you need to book an exact time for your flight, please call to make a reservation.
All helicopter tours are subject to weather cancellations. We are continually watching the weather to ensure safe flights. While we make every effort to notify you as soon as possible for changes, the pilot will make a weather call up to 15 minutes prior to flight time. If the tour is cancelled due to weather, we will give you an option to reschedule based on availability or refund. - Operation Days:
Daily
- Duration:
55 minutes
